Defender Safety creates innovative head protection gear. Their helmets are designed by engineers to surpasses industry standards, work with helpful accessories, have 360° ventilation, and can reduce brain injury by 28%.
Defender Safety had an email marketing setup, but had never invested time to develop it. Guided by our person research, we identified it as a viable channel to target as part of our strategy. 97th Floor took the lead in developing and executing on this channel.
97th Floor's strategy began with comprehensive audience research to inform messaging and segmenting customers based on their purchase history. Segments distinguished between high order value B2B customers and lower order value B2C customers.
Using Klaviyo's automation capabilities, the team implemented triggered email flows, including abandoned cart sequences to recover potential lost sales. 97th Floor's design team perfected the technical and visual design of the emails, guaranteeing that all emails displayed perfectly across every device. Designers took into account various factors such as light and dark modes, font compatibility, and responsive design elements.
97th Floor also completed a thorough cleanup of existing email lists to improve deliverability rates and boost overall engagement metrics.
Defender Safety knew that email marketing could be a profitable strategy. All they needed was a dedicated team to make it happen. 97th Floor handled every component of email, from segmentation to technical design, to produce substantial revenue increases for Defender Safety.
Maveneer is a design consultancy creating effective supply chains from the ground up.
When Maveneer first came to 97th Floor, they did not have any SEO authority or organic content on their site. They needed a partner to guide strategy and get them started.
After completing extensive research, the 97th Floor team build a hub-and-spoke content strategy with “warehouse automation” and “order picking” as the top two priorities. 97th Floor delivered dozens of content briefs to Maveneer while also working closely with the Maveneer team to prepare for an upcoming site migration where the new content went live.
In just five months, Maveneer’s DR skyrocketed from 3 to 34.
886% Increase in search impressions YoY
101% Increase in non-branded organic traffic YoY
Packd is a travel service offering pre-paid mailer bags to send your vacation clothes home, leaving more room for all the stuff you find along the way.
Packd targets two main audiences: business travelers and families. They needed to reach these audiences while they were experiencing the pain point that Packd solves.
97th Floor launched digital OOH ads (both GIF and still images) in four major airports, tailoring the ad copy and creative to each location.
By putting Packd's audience first and experimenting with a new channel, Packd saw incredible results running this campaign even on a small budget.
19% increase in average engagement time on the site
467% increase in purchases from organic;120% increase in purchases from direct
225% increase in revenue!
Ascend.io provides an automated platform to manage data engineering & analytics workloads 10X faster by combining data ingestion, transformation, delivery, orchestration, and observability into a single platform.
Because their product is so technical and so niche, Ascend was a relatively unknown company. In fact, Ascend’s product is so unique that the company doesn’t have any direct competitors that do exactly what they do.
Desperate for leads, Ascend made a common B2B mistake—focusing only on the bottom of the funnel and their ads were performing poorly.
We got to work building out consumer personas based on Ascend’s audience knowledge and our own proprietary research and built out a Customer Journey Map for Ascend’s most valuable personas. We knew who our audience was, where they were spending their time, what questions they were asking, and what touchpoints to provide them.
Our strategy then unfolded in three parts: taking a full-funnel approach to existing platforms (LinkedIn & Google), launching on new platforms (Reddit, Twitter, and Terminus), and continually refreshing ad campaigns. Across all channels, we expanded the campaign objectives to include lead generation, website conversions, and website visits with a mix of ad formats, including single image, conversation ads, and document ads.
Leveraging content downloads, an increased focus on awareness, impressions and traffic from LinkedIn ads increased conversion metrics for each persona at every stage of the funnel.
Every measurable metric, including the most important metric of demo requests, skyrocketed thanks Ascend’s increased visibility across multiple channels and multiple stages of the funnel.
Blendtec, a pioneer in blending technology, is renowned for its powerful and innovative blenders, catering to both home and commercial users with a focus on cutting-edge design and performance.
By pairing a new blade design with a vicious motor, the Blendtec blender revolutionized home blending. After some initial success of its famous "Will It Blend" campaign, Blendtec's conversions fell. They needed content strategies that could drive increased site traffic, engage visitors, and boost brand awareness.
Using in-depth audience and keyword research, 97th Floor hunted down the best opportunities to connect with Blendtec’s prospective buyers.
Their research revealed a clear overlap between blender shoppers and Buffalo Wild Wings enthusiasts.
Recognizing the audience's love for replicating BWW sauces, 97th Floor developed the best blender copycat sauce recipes. These were then built into an eye-catching infographic that their audience could share out to boost immediate and long-term brand awareness.
The Buffalo Wild Wings Copycat Sauce Recipes infographic absolutely exploded onto the scene delivering incredible results. The campaign led to a 23% increase in referral traffic, a 73% boost in organic traffic, and over 55,700 shares on Pinterest. These outcomes translated into a significant boost in revenue for Blendtec.
Zhou Nutrition is a supplements company committed to combining nature’s nutrients with science-backed formulas, offering a line of clean supplements to support an active lifestyle.
Zhou Nutrition’s products were about to perform a geographic test-launch in Target. In order to show their worth to the retailer, Zhou Nutrition wanted to boost sales not only through e-commerce, but also in-store Target, a digital campaign that can be challenging to track.
97th Floor targeted 430+ stores and created 160+ ad sets. As part of these ad sets, we targeted those individuals that lived or were recently in an area around the stores that Zhou’s products were in. $30,000 in ad spend was budgeted for these 433 locations meaning that each location only got $4.62 in daily ad spend.
In addition to this geotargeting, we retargeted women who were on customer purchase lists we got from Zhou and we also created a lookalike audience from those lists.
As the campaigns were running, we further optimized them by identifying underperforming stores & locations, shutting off low performers, and re-allocating budget from low performers to top performing segments.
These launched campaigns and optimizations resulted in week-over-week improvements in click-through rates and costs-per-click. Partnering with Zhou Nutrition’s partner at Target, we were also able to track improvements in foot traffic and in-store sales at Target.
Zhou Nutrition’s geo-targeted Target campaigns yielded profitable sales for Zhou Nutrition, while also leading to increases in non-Zhou Nutrition products, thus strengthening the relationship with Target.
"If you need somebody to be dependable like they're internal and to really care about the outcomes of your marketing programs, then 97th Floor is a great partner." – Kate Evetts, Director of Digital Marketing at Chronosphere
Chronosphere is a SaaS-based, cloud-native monitoring solution for enterprise businesses. Chronosphere’s platform gives companies the ability to remediate issues faster with real-time insight while getting data growth under control.
When Chronosphere came to 97th Floor, their strategy was hyper-focused on target accounts and driving awareness. They had a lot of traffic but were not generating many leads. They partnered with 97th Floor to increase brand awareness, drive more traffic to their site, and most importantly, increase their number of demo requests—all at a lower cost per demo.
When we caught wind of major industry events on the horizon, we immediately saw a golden opportunity to spotlight Chronosphere to an engaged audience. With key events unfolding in New York City and Detroit, we zeroed in on a strategy that would ensure Chronosphere couldn't be missed.
Our move? We went big with out-of-home advertising, choosing the in-airport TV network ReachTV for our canvas. Timing was everything, so we aired our ads right when flights were buzzing in and out of the event cities—capturing attention before and after each event. But we didn't stop there. We made sure Chronosphere was the talk of the town, with our ads riding high on taxi tops, ferrying attendees through the hustle and bustle of the city streets. This wasn't just advertising; it was about making a statement where it mattered most.
Our out-of-home (OOH) ad campaign for Chronosphere significantly boosted engagement: US site traffic increased by 46%, with a standout 743% rise in Detroit and an 18% uptick in NYC. Impressions for “what is Chronosphere” jumped by 81%, while the “Chronosphere vs Datadog” comparison saw clicks and CTR surge by 400% and 381%, respectively.
EOS is a beauty and skincare company that uses playful design, sustainable ingredients, and delicious flavors to deliver products that feel like a treat for their consumers.
EOS is a highly creative brand with fun content, but when they came to 97th Floor they weren’t leveraging their audience to maximize website conversions. EOS needed real customer personas, a well-defined buyer journey, and an massive increase in awareness.
Using a series of tools and customer data analytics, 97th Floor built five EOS consumer personas. Each persona included personality traits, concerns, risks, influences, an analysis of the buyer’s current status with EOS, and solutions for improvement.
This in-depth analysis led to a full-funnel strategy, including launching on new platforms. Our research also inspired us to craft persona-focused messaging. For example, our discovery that certain personas were interested in astrology led to an entire zodiac signs campaign and targeting based on birth month.
This small but powerful insight paired with gorgeous, intentional design made for incredible performance.
When first launched, we only spent 4.1% of our Facebook budget on Zodiac ads. Despite that, 42.5% of EOS' total purchases came through Facebook during that time. These ads drove action with the highest volume of purchases and the highest historic ROAS. They encouraged engagement with 22.9% of our Facebook comments and 10.1% of our Facebook shares. Due to high performance, we allocated more budget for these ads.
